Newsroom Category

eCommerce Platforms and Their App Ecosystems

Last week Ryan Breslan, CEO and Founder of Bolt called out Shopify in a Twitter thread for “eating their ecosystem.” This point of view is interesting not simply for the drama of it all since he did call out Shopify for being disingenuous in their communication, but also because of how the eCommerce and SaaS space at large is evolving.

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3 Ways Customer Experience is Driving eCommerce Innovation

The customer journey is more than just a purchasing experience; it’s about everything that happens as potential customers interact with your brand across all digital touchpoints. That can be daunting when you’re juggling multiple platforms, plugins, and payment systems.

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